The service intends to provide non-monetary support facility and make these available at all times to constituents with specific needs and wants or those who seek logistical support for various programs, projects and activities with public benefit or whose objectives are inherently public in nature. The facility covers delivery and universal provision of basic services for the public good, ranging from health, social, cultural, educational, livelihood, environmental (i.e. garbage collection), security, public works, etc.
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| For Individuals, Teams or Groups: | |
| Endorsement Letter from Punong Barangay or Head of School, Agency or Organization (1 Original) | · Personal (from client) · Sangguniang Barangay, School, Agency or Organization |
| For Agencies, Organizations and Associations: | |
| Project Proposal or Training Design (1 Original) | Academic Institutions, NGAs, NGOs, etc. |
| SEC, DTI, or CDA Registration (1 Original) | SEC, DTI or CDA |
STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Submit all the requirements at the City Administrator’s Office | 1. Review the completeness of the documents | None | 1 minute | Administrative Aide II City Administrator’s Office |
1.1 Assign transaction tracking number to the letter of request | ||||
1.2. Log the transaction to the Record Book | ||||
2. Wait to be called in | 2. Encode the transaction details to the Document Tracking System (DTS) | None | 1 minute | Admin. Officer V City Administrator’s Office |
3. Introduce self/selves and submit for interview | 3. Interview the client | None | 5 minutes | City Administrator City Administrator’s Office |
3.1. Review the urgency of the request and authenticity of submitted documents | ||||
3.2. Determine whether the proposed program, project or activity has public benefit or inherently public in nature | ||||
3.3. Attach approval slip to letter of request with instruction to check the appropriate amount of assistance | ||||
4. Wait for the appropriate logistical support or service to be determined | 4. Check and determine the appropriate logistical support or service to be extended (based on availability of logistical support or such services) | None | 5 minute | City Administrator City Administrator’s Office |
5. Wait for the determined logistical support or service to be indicated in the approval slip | 5. Indicate appropriate logistical support or service to the approval slip | None | 5 minute | City Administrator City Administrator’s Office |
6. Wait for the letter of request to be scanned and uploaded to the DTS | 6. Scan the letter of request, together with the attached approval slip | None | 1 minute | Admin. Officer V City Administrator’s Office |
6.1. Upload the scanned copies to the Document Tracking System (DTS) | ||||
7. Proceed to the appropriate office or agency where the approved letter of request is routed for implementation | 7. Forward the approved request with the attached approval slip to the appropriate office or agency for implementation | None | 1 day | Administrative Aide II City Administrator’s Office |
(Note: Approved requests entitles the client/s to be provided with the necessary logistical support or service subject to availability) | ||||
TOTAL: | NONE | 1 DAY AND 18 MINUTES | ||
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