The Management Information Services Office (MISO) – the primary department of the City on Information Communication Technology (ICT) primarily charged with developing, maintaining and directing the use of systems and hardware components of ICT projects of the City. It serves as the lead implementer of all ICT Programs.

Vision

• To develop computer awareness and improve the quality of services to the people in terms of effective and efficient operations.
• To support the revenue-generation efforts of the City Government.
• To create a centralized data base information system.
• To promote the City of Balanga through print, broadcast television / radio and the World Wide Web.

Mission

To develop, enhance and institutionalize a centralized computer-based information system in the city leading to the computerization and automation of different operations, systems and procedures which will encourage strategic planning and implementation, effective resource allocation and faster communication links between departments bringing about better services to the general public, increased productivity and revenues.

Core Values

Our core value is that of professional integrity with the ultimate goal of completing client satisfaction. The Management and Information Service Office staff is committed to continual self-improvement and to providing service that exceeds clients’ expectations. These commitments require our staff to be results-oriented, respectful, persistent, diligent and proactive in the provision of services.

MIS Divisions and their functions